Eudaimonia upholds and complies to a high industry standard of hygiene and practices and continues to monitor and update where necessary. To ensure these standards are maintained, it is important that:
3.1 Clients are clean and ensure a good level of personal hygiene out of consideration for their therapist.
3.2 Clients inform the practitioner of any contagious skin conditions prior to their appointment.
3.3 Clients with communicable diseases defer their appointment to a later time when the chance of cross contamination is null.
3.4 During mobile bookings, pets need to kept out of the room where the appointment takes place both during the treatment and when setting up and taking down the equipment.
Your safety and wellbeing is of utmost importance during your appointment which is why:
3.5 You must not attend an appointment if you are generally unwell. Any uncertainty about whether you can attend a session due to ill health or a condition should be discussed prior to the appointment. Please bear in mind the cancellation policy when considering your attendance.
3.6 An appointment will be cancelled as soon as possible, or a session terminated, if the practitioner is feeling unwell for reasons of cross contamination or being unable to provide a professional standard of treatment.
3.7 You should immediately notify the therapist if you feel unwell before, during or immediately following the treatment. Your therapist is first aid trained and will know how best to assist you.
3.8 You must disclose any medical conditions, ongoing treatments, injuries, undiagnosed pain or symptoms or anything else relevant to your health during the consultation or prior to any subsequent sessions. Failure to do this could result in the therapist providing a harmful or ineffective treatment.
3.9 If you suspect you may be pregnant this should also be disclosed during the consultation or ahead of subsequent treatments for the same reasons as outlined in 3.8.
3.10 Any under 18 year olds being seen by Eudaimonia will require a parent or guardian to accompany them, countersign their consent and remain with them for the duration of the treatment.
3.11 Consent is required from you prior to a treatment commencing. This can be withdrawn at any stage during the treatment regardless of prior consent and the session will terminate immediately.
3.12 Right of refusal to treat or continue a treatment lies with the practitioner. The practitioner may refuse to treat a client or part of the body with just cause or where it would be unsafe or not in the client’s interests to do so.
3.13 Any behaviour the therapist perceives to be aggressive, inappropriate, discriminatory or sexual will terminate the treatment and details passed onto the police or relevant authorities.
3.14 You must understand that any treatments or advice provided by Eudaimonia whether in person, online or via phone call, are not a substitute for medical care. The therapist will refer onto a medical practitioner or other health practitioner if they believe their therapy does not meet your needs.
3.15 The studio environment will be as welcoming and comfortable as possible during your appointment. If you have any special considerations, please discuss these prior to your arrival.
3.16 For mobile appointments, there will need to be sufficient space for the therapist to install their table and comfortably work around.
